Terms and Conditions

Welcome to Emiree, an online store specializing in luxury perfumes in the Kingdom of Saudi Arabia.
Please read these Terms and Conditions carefully before using our website or making any purchases. By accessing or using our website, you agree to be bound by these Terms and Conditions.

1. Definitions

Website: Refers to the Emiree online store at [emiree.sa]
Customer / User: Any person who visits, uses, or makes a purchase from the website
We / Us / Emiree: Refers to the company that owns and operates the website

2. Use of the Website

You are permitted to use the website for personal, lawful purposes only — including browsing products and making purchases.
You may not use the website for any illegal, harmful, or unauthorized activities under Saudi Arabian law.
Emiree reserves the right to suspend or terminate any account found to be engaged in misuse or suspicious activity.

3. Account Creation

To create an account, you must provide accurate, complete, and up-to-date information.
You are solely responsible for maintaining the confidentiality of your login details (username and password).
If you suspect any unauthorized use of your account, please notify us immediately via email.

4. Orders and Payments

All orders are subject to confirmation and product availability.
We reserve the right to cancel or refuse any order for any reason, including pricing errors or stock issues.
Payments are processed securely through trusted third-party payment gateways.
All prices listed include VAT (Value Added Tax) unless stated otherwise.

5. Shipping and Delivery

We deliver across the Kingdom of Saudi Arabia using approved courier services.
Delivery times vary depending on your location and courier, typically between 2 to 5 business days.
Emiree is not responsible for delivery delays caused by courier services, weather conditions, or national holidays.

6. Returns and Exchanges

For hygiene and quality reasons, perfumes cannot be returned or exchanged once opened or used.
Returns are only accepted if the product is damaged or incorrect upon delivery.
You must contact us within 48 hours of receiving your order to request a return.
Refunds are issued after we receive and inspect the returned product.

(Please refer to our Return & Refund Policy page for detailed information.)

7. Intellectual Property

All website content — including text, images, designs, and logos — is the intellectual property of Emiree.
You may not copy, reproduce, or reuse any part of the website without prior written permission.

8. Content and Promotions

Prices and promotions are subject to change without prior notice.
While we strive for accuracy, the website may occasionally contain typographical or informational errors, which we will correct as soon as identified.

9. Disclaimer of Liability

Emiree is not liable for any direct, indirect, or consequential damages resulting from the use of our website or products.
We do not guarantee that the website will be error-free or continuously available, though we aim to ensure smooth operation.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the Kingdom of Saudi Arabia.
Any disputes shall be resolved amicably whenever possible. If unresolved, they shall be submitted to the competent Saudi courts for resolution.

11. Changes to the Terms

Emiree reserves the right to update or modify these Terms and Conditions at any time.
All updates will be posted on this page with the new “Last Updated” date.
Continued use of the website after any changes constitutes your acceptance of the revised Terms.